Clean and SafeQuality Seal

Hygiene and Safety Standards 2023

Commitment, Safety and Well-being are our main priorities to earn the trust of our customers.
The Hotel Rali has been awarded the "CLEAN & SAFE" certification by Turismo de Portugal, which recognizes compliance with the recommendations of the National Health Authority.
The hotel has established a Contingency Plan to ensure the minimization of contagion risks, making your stay safer.
All hotel facilities underwent a detailed cleaning and disinfection plan to eliminate any risk. The hotel installed hand sanitizer dispensers in its public areas. Please use them often for your protection.
Signs and information on good practices for your safety and convenience have been posted throughout the hotel's various circuits/spaces.

Digital registration:

The hotel offers technology that allows you to check in early, avoiding registration procedures at reception. How does it work? You will receive an email before arrival to complete your personal registration information, including your credit card payment method.
At check-in, simply confirm and sign the official registration form.
Download the ASSA ABLOY digital bedroom door opener app.

Digital opening room door:

The hotel has technology to open your bedroom door with your smartphone.

Room cleaning:

The rooms are sanitized using an ozone disinfection system, which guarantees the elimination of all types of microorganisms.

Breakfast:

Breakfast (if included) must be reserved at check-in and will be served buffet-style in the hotel restaurant. Guests will be allowed one hour in the restaurant, as seating capacity will be reduced to ensure proper social distancing.

Room service:

Room service is not available during your stay. In case of emergency, please contact reception services at 9.

Laundry:

Dirty laundry should be placed in a sealed bag. If necessary, contact Reception 9.

Pool:

The indoor pool is limited to four guests at a time. You must make a reservation at the front desk for your pool time to coordinate this limitation.

Sauna and Turkish bath:

These services are not available for security reasons.

E.Concierge | WhatsApp:

The hotel offers an information and assistance service through the WhatsApp application to assist you with any needs if you have provided your contact information to the hotel.

Payments:

The hotel has the following payment options:
MBWay
TPA - Automatic Payment Terminals

For your safety, please respect the rules of etiquette and social distancing in the hotel's common areas.
We wish you a pleasant stay!